Clear terms before a snake is held.

This page gives us a dedicated place to publish exact deposit and hold rules instead of negotiating a different policy inside every message.

What must be defined before launch

Set the minimum purchase amount eligible for a plan, deposit percentage, maximum plan length, payment dates, refundability and what happens after a missed payment.

Animal status

Once an agreed deposit is received, the animal can move from Available to On Hold so another buyer cannot complete checkout.

Shipping

Animals ship only after the agreed balance is paid in full and a safe shipping window is confirmed.